- Passenger Trains
To report an emergency involving passenger trains, call:
Amtrak - 1-800-331-0008
To report problems involving freight trains, call:
CSX - 1-800-232-0144
Norfolk Southern – 1-800-453-2530
NC Railway Association (shortline railroads)
Click here for a listing and contact numbers for the shortline railroads.
- Crossing Signals
To report a crossing signal problem, call:
- CSX - 1-800-232-0144
- Norfolk Southern - 1-800-946-4744
Emergency numbers may be found on the railroad signal masts below the railroad lights on signs like the ones shown here. Call the emergency numbers any time you see a dangerous crossing situation such as malfunctioning signals and/or gates, vehicles stalled on the tracks or in the event of damage to the railroad tracks or warning equipment.
- NEVER assume the railroad or local police have been notified. If possible, provide the railroad milepost and DOT crossing number listed on the sign, when speaking to the operator.
- General Transportation Information
For general transportation information, please call: